note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 47541
    [sr_id] => 201600843380
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Some Items Left Behind
    [requested] => 2016-08-17 17:56:17
    [updated] => 2016-08-18 13:05:26
    [expected] => 2016-08-19 08:30:00
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-03-25 07:26:04
    [scanned] => 2017-03-25 07:26:04
    [close_detected] => 2016-08-18 13:05:26
)
1