note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 47514
    [sr_id] => 201600843021
    [status] => Closed
    [service_code] => 2000180-1
    [description] => Garbage and Recycling / Solid Waste Collection / Green Bin Collection / Mess Left Behind
    [requested] => 2016-08-17 15:39:48
    [updated] => 2016-08-18 12:07:25
    [expected] => 2016-08-19 15:39:48
    [address] => WARD 16 RIVER
    [created] => 2017-03-25 07:25:50
    [scanned] => 2017-03-25 07:25:50
    [close_detected] => 2016-08-18 12:07:25
)
1