note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 47480
    [sr_id] => 201600842498
    [status] => Closed
    [service_code] => 2000088-1
    [description] => Social Community Service / Graffiti / Offensive / City of Ottawa
    [requested] => 2016-08-17 13:43:36
    [updated] => 2016-08-18 07:25:19
    [expected] => 2016-08-26 13:43:35
    [address] => WARD 1 ORLÉANS
    [created] => 2017-03-25 07:25:38
    [scanned] => 2017-03-25 07:25:38
    [close_detected] => 2016-08-18 07:25:19
)
1