note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 47444
    [sr_id] => 201600841984
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Curb too high at driveway
    [requested] => 2016-08-17 11:30:30
    [updated] => 2016-08-19 08:25:22
    [expected] => 2016-08-24 11:30:30
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-03-25 07:25:23
    [scanned] => 2017-03-25 07:25:23
    [close_detected] => 2016-08-19 08:25:22
)
1