note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 47384
    [sr_id] => 201600840988
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-08-17 08:14:02
    [updated] => 2016-08-23 08:25:28
    [expected] => 2016-08-19 08:30:00
    [address] => WARD 19 CUMBERLAND
    [created] => 2017-03-25 07:25:02
    [scanned] => 2017-03-25 07:25:02
    [close_detected] => 2016-08-23 08:25:28
)
1