note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55054
    [sr_id] => 201600727596
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-07-02 11:57:10
    [updated] => 2016-07-11 15:26:09
    [expected] => 2016-07-05 08:30:00
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-26 22:44:17
    [scanned] => 2017-03-26 22:44:17
    [close_detected] => 2016-07-11 15:26:09
)
1