note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55690
    [sr_id] => 201600719257
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Debris or litter
    [requested] => 2016-06-28 14:09:02
    [updated] => 2016-06-29 13:25:17
    [expected] => 2016-07-05 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-03-27 04:44:19
    [scanned] => 2017-03-27 04:44:19
    [close_detected] => 2016-06-29 13:25:17
)
1