note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55652
    [sr_id] => 201600719200
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2016-06-28 13:59:01
    [updated] => 2016-07-11 15:26:06
    [expected] => 2016-06-29 13:59:00
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-27 04:44:11
    [scanned] => 2017-03-27 04:44:11
    [close_detected] => 2016-07-11 15:26:06
)
1