note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55613
    [sr_id] => 201600718091
    [status] => Open
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2016-06-28 10:12:54
    [updated] => 2017-03-27 04:43:54
    [expected] => 2016-07-01 10:12:54
    [address] => WARD 22 GLOUCESTER-SOUTH NEPEAN
    [created] => 2017-03-27 04:43:54
    [scanned] => 2017-05-01 13:32:02
    [close_detected] => 
)
1