note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55560
    [sr_id] => 201600717702
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Broken
    [requested] => 2016-06-28 08:58:52
    [updated] => 2016-07-21 07:25:17
    [expected] => 2016-06-30 08:58:52
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-27 04:43:39
    [scanned] => 2017-03-27 04:43:39
    [close_detected] => 2016-07-21 07:25:17
)
1