note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55899
    [sr_id] => 201600716113
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Mess Left Behind
    [requested] => 2016-06-27 14:51:49
    [updated] => 2016-06-27 15:45:10
    [expected] => 2016-06-29 14:51:49
    [address] => WARD 11 BEACON HILL-CYRVILLE
    [created] => 2017-03-27 05:25:16
    [scanned] => 2017-03-27 05:25:16
    [close_detected] => 2016-06-27 15:45:10
)
1