note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55906
    [sr_id] => 201600716044
    [status] => Closed
    [service_code] => 2000099-2
    [description] => Bylaw Services / Graffiti on private property / Vandalism
    [requested] => 2016-06-27 14:45:04
    [updated] => 2016-07-21 12:05:44
    [expected] => 2016-07-01 14:45:03
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-27 05:25:17
    [scanned] => 2017-03-27 05:25:17
    [close_detected] => 2016-07-21 12:05:44
)
1