note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 55787
    [sr_id] => 201600714173
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Debris or litter
    [requested] => 2016-06-27 09:34:43
    [updated] => 2016-10-31 09:55:47
    [expected] => 2016-06-29 09:34:42
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-03-27 05:24:40
    [scanned] => 2017-03-27 05:24:40
    [close_detected] => 2016-10-31 09:55:47
)
1