note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 56461
    [sr_id] => 201600706174
    [status] => Closed
    [service_code] => 2000088-1
    [description] => Social Community Service / Graffiti / Offensive / City of Ottawa
    [requested] => 2016-06-23 11:34:11
    [updated] => 2016-06-23 15:05:20
    [expected] => 2016-07-04 11:34:10
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-03-27 07:24:59
    [scanned] => 2017-03-27 07:24:59
    [close_detected] => 2016-06-23 15:05:20
)
1