note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 56421
    [sr_id] => 201600705643
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Debris or litter
    [requested] => 2016-06-23 09:43:56
    [updated] => 2016-06-27 11:25:35
    [expected] => 2016-06-30 09:43:56
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-27 07:24:46
    [scanned] => 2017-03-27 07:24:46
    [close_detected] => 2016-06-27 11:25:35
)
1