note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 60414
    [sr_id] => 201600649239
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2016-06-01 15:58:04
    [updated] => 2016-07-11 12:25:16
    [expected] => 2016-06-08 15:58:04
    [address] => WARD 17 CAPITAL
    [created] => 2017-03-28 04:25:09
    [scanned] => 2017-03-28 04:25:09
    [close_detected] => 2016-07-11 12:25:16
)
1