note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 60403
    [sr_id] => 201600648857
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2016-06-01 14:37:53
    [updated] => 2016-06-02 12:25:41
    [expected] => 2016-06-08 14:37:53
    [address] => WARD 13 RIDEAU-ROCKCLIFFE
    [created] => 2017-03-28 04:25:04
    [scanned] => 2017-03-28 04:25:04
    [close_detected] => 2016-06-02 12:25:41
)
1