note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 60362
    [sr_id] => 201600647838
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2016-06-01 11:18:15
    [updated] => 2016-06-07 12:25:49
    [expected] => 2016-06-08 11:18:14
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-03-28 04:24:48
    [scanned] => 2017-03-28 04:24:48
    [close_detected] => 2016-06-07 12:25:49
)
1