note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 60348
    [sr_id] => 201600647523
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Sunken or Raised Drain
    [requested] => 2016-06-01 10:22:24
    [updated] => 2016-06-13 10:25:34
    [expected] => 2016-06-03 10:22:24
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-28 04:24:43
    [scanned] => 2017-03-28 04:24:43
    [close_detected] => 2016-06-13 10:25:34
)
1