note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 60294
[sr_id] => 201600646459
[status] => Open
[service_code] => 2000165-1
[description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Sidewalk is lifted or sunken
[requested] => 2016-06-01 04:14:35
[updated] => 2017-03-28 04:24:15
[expected] => 2016-06-08 08:30:00
[address] => WARD 7 BAY
[created] => 2017-03-28 04:24:15
[scanned] => 2017-05-04 11:22:04