note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 61638
    [sr_id] => 201600631740
    [status] => Closed
    [service_code] => 2000099-2
    [description] => Bylaw Services / Graffiti on private property / Vandalism
    [requested] => 2016-05-26 19:33:25
    [updated] => 2016-06-30 10:25:51
    [expected] => 2016-06-01 08:30:00
    [address] => WARD 16 RIVER
    [created] => 2017-03-28 07:26:33
    [scanned] => 2017-03-28 07:26:33
    [close_detected] => 2016-06-30 10:25:51
)
1