note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 61441
    [sr_id] => 201600628320
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Debris or litter
    [requested] => 2016-05-26 08:20:38
    [updated] => 2016-05-27 11:25:24
    [expected] => 2016-06-02 08:30:00
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-28 07:25:09
    [scanned] => 2017-03-28 07:25:09
    [close_detected] => 2016-05-27 11:25:24
)
1