note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 63188
    [sr_id] => 201600609958
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Excessively bumpy (washboard)
    [requested] => 2016-05-18 14:07:16
    [updated] => 2016-06-30 14:25:37
    [expected] => 2016-05-25 08:30:00
    [address] => WARD 9 KNOXDALE-MERIVALE
    [created] => 2017-03-28 17:25:12
    [scanned] => 2017-03-28 17:25:12
    [close_detected] => 2016-06-30 14:25:37
)
1