note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 63647
    [sr_id] => 201600604294
    [status] => Open
    [service_code] => 2000149-1
    [description] => Garbage and Recycling / Retail / Kitchen Container
    [requested] => 2016-05-16 15:15:02
    [updated] => 2017-03-28 18:25:32
    [expected] => 2016-05-19 15:15:02
    [address] => WARD 22 GLOUCESTER-SOUTH NEPEAN
    [created] => 2017-03-28 18:25:32
    [scanned] => 2017-05-06 12:59:05
    [close_detected] => 
)
1