note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 63636
    [sr_id] => 201600603788
    [status] => Closed
    [service_code] => 2000166-1
    [description] => Roads Maintenance / Waste Receptacle / Garbage Cans next to Roadways / Receptacle is full
    [requested] => 2016-05-16 14:02:25
    [updated] => 2016-05-18 11:25:44
    [expected] => 2016-05-23 08:30:00
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-03-28 18:25:26
    [scanned] => 2017-03-28 18:25:26
    [close_detected] => 2016-05-18 11:25:44
)
1