note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 63550
    [sr_id] => 201600602549
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Debris or litter
    [requested] => 2016-05-16 10:30:31
    [updated] => 2016-05-27 09:25:30
    [expected] => 2016-05-18 10:30:31
    [address] => WARD 11 BEACON HILL-CYRVILLE
    [created] => 2017-03-28 18:24:56
    [scanned] => 2017-03-28 18:24:56
    [close_detected] => 2016-05-27 09:25:30
)
1