note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 63487
    [sr_id] => 201600601495
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2016-05-16 05:39:13
    [updated] => 2016-05-16 15:45:22
    [expected] => 2016-05-25 08:30:00
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-03-28 18:24:26
    [scanned] => 2017-03-28 18:24:26
    [close_detected] => 2016-05-16 15:45:22
)
1