note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 64322
    [sr_id] => 201600596013
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Street Not Collected
    [requested] => 2016-05-12 20:23:05
    [updated] => 2016-05-13 13:05:29
    [expected] => 2016-05-16 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-03-28 20:25:55
    [scanned] => 2017-03-28 20:25:55
    [close_detected] => 2016-05-13 13:05:29
)
1