note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 64297
    [sr_id] => 201600595751
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-05-12 17:28:30
    [updated] => 2016-05-17 08:25:33
    [expected] => 2016-05-13 08:30:00
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-28 20:25:38
    [scanned] => 2017-03-28 20:25:38
    [close_detected] => 2016-05-17 08:25:33
)
1