note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 64278
    [sr_id] => 201600595371
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / Other
    [requested] => 2016-05-12 15:31:22
    [updated] => 2016-05-13 14:05:17
    [expected] => 2016-05-23 15:31:22
    [address] => WARD 19 CUMBERLAND
    [created] => 2017-03-28 20:25:25
    [scanned] => 2017-03-28 20:25:25
    [close_detected] => 2016-05-13 14:05:17
)
1