note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 65184
    [sr_id] => 201600580924
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Debris or litter
    [requested] => 2016-05-07 13:18:54
    [updated] => 2016-05-10 15:25:47
    [expected] => 2016-05-11 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-03-28 22:44:36
    [scanned] => 2017-03-28 22:44:36
    [close_detected] => 2016-05-10 15:25:47
)
1