note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 65170
    [sr_id] => 201600580665
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2016-05-07 11:04:19
    [updated] => 2016-05-20 10:25:46
    [expected] => 2016-05-16 08:30:00
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-28 22:44:23
    [scanned] => 2017-03-28 22:44:23
    [close_detected] => 2016-05-20 10:25:46
)
1