note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 65624
    [sr_id] => 201600575857
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Sidewalk is lifted or sunken
    [requested] => 2016-05-05 14:01:30
    [updated] => 2016-05-24 12:25:37
    [expected] => 2016-05-12 08:30:00
    [address] => WARD 1 ORLÉANS
    [created] => 2017-03-28 23:45:41
    [scanned] => 2017-03-28 23:45:41
    [close_detected] => 2016-05-24 12:25:37
)
1