note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 66773
    [sr_id] => 201600559651
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2016-04-29 12:16:18
    [updated] => 2016-05-06 14:25:52
    [expected] => 2016-05-02 12:16:18
    [address] => WARD 7 BAY
    [created] => 2017-03-29 06:44:29
    [scanned] => 2017-03-29 06:44:29
    [close_detected] => 2016-05-06 14:25:52
)
1