note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 68033
    [sr_id] => 201600543384
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Sunken or Raised Drain
    [requested] => 2016-04-24 17:11:52
    [updated] => 2016-09-02 14:33:12
    [expected] => 2016-04-27 08:30:00
    [address] => WARD 2 INNES
    [created] => 2017-03-29 09:25:34
    [scanned] => 2017-03-29 09:25:34
    [close_detected] => 2016-09-02 14:33:12
)
1