note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 67986
    [sr_id] => 201600543083
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-04-24 12:49:54
    [updated] => 2016-04-26 15:25:39
    [expected] => 2016-04-26 08:30:00
    [address] => WARD 5 WEST CARLETON-MARCH
    [created] => 2017-03-29 09:25:00
    [scanned] => 2017-03-29 09:25:00
    [close_detected] => 2016-04-26 15:25:39
)
1