note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 67980
    [sr_id] => 201600543016
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Shopping cart on sidewalk
    [requested] => 2016-04-24 11:48:56
    [updated] => 2016-04-25 16:12:26
    [expected] => 2016-05-02 08:30:00
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-03-29 09:24:55
    [scanned] => 2017-03-29 09:24:55
    [close_detected] => 2016-04-25 16:12:26
)
1