note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 70293
    [sr_id] => 201600512393
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2016-04-13 12:35:47
    [updated] => 2016-05-20 11:25:36
    [expected] => 2016-04-20 12:35:47
    [address] => WARD 20 OSGOODE
    [created] => 2017-03-29 20:44:01
    [scanned] => 2017-03-29 20:44:01
    [close_detected] => 2016-05-20 11:25:36
)
1