note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 70295
    [sr_id] => 201600512315
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-04-13 12:12:13
    [updated] => 2016-04-14 10:15:30
    [expected] => 2016-04-15 12:12:13
    [address] => WARD 22 GLOUCESTER-SOUTH NEPEAN
    [created] => 2017-03-29 20:44:01
    [scanned] => 2017-03-29 20:44:01
    [close_detected] => 2016-04-14 10:15:30
)
1