note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 70254
    [sr_id] => 201600512152
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Debris or litter
    [requested] => 2016-04-13 11:43:10
    [updated] => 2016-04-14 09:15:23
    [expected] => 2016-04-15 11:43:10
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-03-29 20:43:52
    [scanned] => 2017-03-29 20:43:52
    [close_detected] => 2016-04-14 09:15:23
)
1