note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 70190
    [sr_id] => 201600511243
    [status] => Open
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2016-04-13 08:43:22
    [updated] => 2017-03-29 20:43:33
    [expected] => 2016-04-20 08:43:21
    [address] => WARD 2 INNES
    [created] => 2017-03-29 20:43:33
    [scanned] => 2017-05-09 14:59:05
    [close_detected] => 
)
1