note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 70197
    [sr_id] => 201600511170
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Excessively bumpy (washboard)
    [requested] => 2016-04-13 08:23:29
    [updated] => 2016-04-26 08:25:27
    [expected] => 2016-04-20 08:30:00
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-29 20:43:33
    [scanned] => 2017-03-29 20:43:33
    [close_detected] => 2016-04-26 08:25:27
)
1