note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 76364
    [sr_id] => 201600443243
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-03-09 08:40:12
    [updated] => 2016-03-17 13:16:04
    [expected] => 2016-03-11 08:40:12
    [address] => WARD 16 RIVER
    [created] => 2017-03-31 04:24:10
    [scanned] => 2017-03-31 04:24:10
    [close_detected] => 2016-03-17 13:16:04
)
1