note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 79568
    [sr_id] => 201600421047
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Plowing or sanding is overdue
    [requested] => 2016-02-28 13:11:41
    [updated] => 2016-03-02 07:16:17
    [expected] => 2016-03-07 08:30:00
    [address] => WARD 17 CAPITAL
    [created] => 2017-03-31 09:24:09
    [scanned] => 2017-03-31 09:24:09
    [close_detected] => 2016-03-02 07:16:17
)
1