note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 81158
    [sr_id] => 201600415069
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-02-25 16:17:09
    [updated] => 2016-02-29 15:16:17
    [expected] => 2016-02-29 16:17:09
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-03-31 10:44:52
    [scanned] => 2017-03-31 10:44:52
    [close_detected] => 2016-02-29 15:16:17
)
1