note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 86297
    [sr_id] => 201600377886
    [status] => Closed
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2016-02-10 18:06:14
    [updated] => 2016-02-11 08:16:12
    [expected] => 2016-02-15 08:30:00
    [address] => WARD 16 RIVER
    [created] => 2017-04-01 04:24:19
    [scanned] => 2017-04-01 04:24:19
    [close_detected] => 2016-02-11 08:16:12
)
1