note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 86276
    [sr_id] => 201600377562
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2016-02-10 15:17:08
    [updated] => 2016-02-11 15:15:57
    [expected] => 2016-02-19 15:17:08
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-04-01 04:24:16
    [scanned] => 2017-04-01 04:24:16
    [close_detected] => 2016-02-11 15:15:57
)
1