note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87793
    [sr_id] => 201600358514
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-01-29 15:20:21
    [updated] => 2016-02-02 13:15:40
    [expected] => 2016-02-02 15:20:21
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-01 10:24:18
    [scanned] => 2017-04-01 10:24:18
    [close_detected] => 2016-02-02 13:15:40
)
1