note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87764
    [sr_id] => 201600358227
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2016-01-29 13:37:05
    [updated] => 2016-02-03 11:15:15
    [expected] => 2016-02-05 13:37:04
    [address] => WARD 2 INNES
    [created] => 2017-04-01 10:24:14
    [scanned] => 2017-04-01 10:24:14
    [close_detected] => 2016-02-03 11:15:15
)
1