note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87751
    [sr_id] => 201600358071
    [status] => Closed
    [service_code] => 2000166-1
    [description] => Roads Maintenance / Waste Receptacle / Garbage Cans next to Roadways / Receptacle is missing
    [requested] => 2016-01-29 12:51:10
    [updated] => 2016-02-03 11:15:15
    [expected] => 2016-02-05 12:51:10
    [address] => WARD 1 ORLÉANS
    [created] => 2017-04-01 10:24:12
    [scanned] => 2017-04-01 10:24:12
    [close_detected] => 2016-02-03 11:15:15
)
1